Mobile & Digital Wallets

With mobile and digital wallets, you can securely store your Dow Credit Union debit or credit card details on your computer, smartphone or other digital device and use it to make secure purchases in stores, in apps and online.

Terms and Conditions and Privacy for using Dow Credit Union Debit Card and Credit Cards with Wallet Services

Mobile

Leave your cash and cards safe at home while you shop and pay the secure, convenient mobile way with your smartphone, smartwatch or other mobile device.

Apple Pay®

Using your credit and debit card just got easier!

Apple Pay®¹ is easy and works with the Apple® devices you use every day. You can make secure purchases in stores, in apps and on the web. And you can send and receive money to/from friends and family right in Messages. Apple Pay® is even simpler than using your physical card, and safer too. Available on select iPhone®, iPad®, Apple Watch® and Mac® devices.

Learn more at the Apple Pay® website.

1. Apple, Apple Pay, iPhone, iPad, Apple Watch and Mac are trademarks of Apple, Inc., registered in the U.S. and other countries and regions.

Google Pay™

A better way to pay by Google

Designed for use with Android™ devices, Google Pay™¹ is the fast, simple way to pay on websites, in apps and in stores using the cards saved to your Google Account. It protects your payment information with multiple layers of security and makes it easy to send money, store tickets or cash in on rewards – all from one convenient place.

Learn more at Google’s Google Pay™ website.

1. Google Pay and Android are trademarks of Google LLC.

Samsung Pay®

More than a wallet.

Accepted at millions of places, Samsung Pay®¹ works in-store, in-app and online. Load your cards onto your Samsung™ smartphone or smartwatch and check out with a tap. Samsung Rewards lets you earn points for every purchase with Samsung Pay®. Use your points to redeem rewards like gift cards and entry into instant win games. Available on select Samsung™ devices.

Learn more at the Samsung Pay® website.

1. Samsung Pay and Samsung are registered trademarks or trademarks of Samsung Electronics Co., Ltd.

Fitbit Pay™

Make payments easy

Access your go-to credit and debit cards anywhere – all from your wrist and without your wallet. Available on select Fitbit®¹ smartwatches and fitness trackers.

Learn more at the Fitbit Pay™ website.

1. Fitbit Pay and Fitbit are trademarks or registered trademarks of Fitbit, Inc., and/or its affiliates in the United States and other countries.

Garmin Pay™

Make payments easy

Garmin Pay™¹ lets you make purchases quickly and easily with nothing needed but your Garmin® watch. You can use Garmin Pay™ almost anywhere you can make contactless payments. Available on select Garmin® devices.

Learn more at the Garmin Pay™ website.

1. Garmin Pay and Garmin are trademarks or registered trademarks of Garmin, Ltd., in the United States and other countries. ↩︎

Digital

Store your Dow Credit Union debit or credit card details with an online digital wallet for additional security and to avoid the hassle of entering your payment and shipping details each time you make a purchase on your smartphone, tablet or computer.

Visa® Click to Pay

Checkout with fewer clicks.

Online buying is evolving so you can pay with fewer clicks. Wherever you see this icon ^{1 2} and Visa is accepted, paying online with your Visa card is:

Easy. You no longer have to enter 16-digit card numbers, look up passwords, or fill out long forms to make a purchase.
Smart. You’ll enjoy the same time-saving online checkout everywhere you see this icon where Visa is accepted.
Secure. You can feel confident knowing that Visa uses advanced technologies and multiple layers of payment security to help protect your card against unauthorized use.

When you’re ready to check out, make sure you click to pay with your Dow Credit Union Visa Credit or Debit Card when you see this icon and Visa is accepted.

Learn More

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Visa Click to Pay Support

1. The EMV® SRC payment icon, consisting of a pentagon design oriented on its side with a stylized depiction of a fast forward symbol on the right, formed by a continuous line, is a trademark owned by and used with permission of EMVCo, LLC.

2. EMV® is a registered trademark in the U.S. and other countries and an unregistered trademark elsewhere. The EMV trademark is owned by EMVCo, LLC.

Mobile Payment FAQs

Have a question about mobile payments?

We currently offer Apple Pay®, Samsung Pay®, Google Pay™, Fitbit Pay™, and Garmin Pay™ as mobile payment options. Additional options may be added at a later date.

Mobile payments are a secure and convenient payment method using your mobile device.

Apple Pay - Locate the Wallet app and then enter your cards by tapping the “+” (plus) icon. You can then use your camera to enter your card or type the information manually.

Samsung Pay - Locate the Wallet app and then enter your cards by tapping the “+” (plus) icon. You can then use your camera to enter your card or type the information manually.

Google Pay - Locate the Wallet app and then enter your cards by selecting “Tap to pay” and then “Add a card” or “+ Add to Wallet”. You can then use your camera to enter your card or type the information manually.

Fitbit Pay - Locate the Fitbit app and navigate to your device settings. Tap Fitbit Wallet and follow the instructions to add your card. If you haven’t created a PIN code for your device, you will be asked to set one.

Garmin Pay - Locate the Garmin Connect app and navigate to your device settings. Tap Garmin Pay and follow the instructions to add your card. If you haven’t created a PIN code for your device, you will be asked to set one.

Mobile payment apps use a graphical representation, not an exact replica of your card.

In the event your card detail cannot be captured by your phone through your camera, proceed with entering in all the required fields manually.

Mobile payments can be made in-store by holding the device near a contactless reader at participating merchants, or in apps and on websites that offer the mobile payment as a payment option.

Yes.

Swipe or scroll on your device to select a different card during the checkout process. For Fitbit these changes must be made within the app.

Apple Pay – Go to device settings > Wallet & Apple Pay > Default card > Select the card you would like default.

Samsung Pay – Default cards are not an option. The last card used comes up first as a payment option. To change, swipe to the card of your choice.

Google Pay – Open the app > select the card you would like as default > select Default for in-store payments.

Fitbit Pay – Open the Fitbit app dashboard > click Account icon > device image > wallet icon > locate the card you would like to make default > click set as default.

Garmin Pay - Default cards are not an option. The last card used comes up first as a payment option. To change, scroll to the card of your choice.

Yes.

Yes. When you use mobile payments, your card number isn’t stored on your device or given to the merchant. A unique digital token is created specifically for that device. You still enjoy all the benefits of your credit or debit card, which includes our Zero Liability policy that protects you from unauthorized purchases.

Since your credit or debit card number isn’t stored on the device, you never reveal your card number or security code to merchants.

Apple Pay – Go to device settings > Wallet & Apple Pay > select the card to be deleted > tap remove card.

Samsung Pay – Locate the Mobile App > select the Wallet icon > select the card to be deleted > from the menu options choose Delete card.

Google Pay – Locate the Mobile App > select the card you would like to delete > from the menu options choose Remove payment method.

Fitbit Pay – Open the Fitbit app dashboard > click Account icon > device image > wallet icon > locate the card you would like to remove > scroll down and find the option to remove it.

Garmin Pay – Open the Garmin connect Mobile App > tap on the Settings icon on the dashboard > tap on Garmin Pay > tap on Manage Your Wallet > tap on the card to be removed > tap delete > tap OK to confirm.

Contact us and we can suspend your credit union card in the mobile wallet. In any case, without your finger print, PIN or card information, a thief should not be able to use your device to make purchases.

Delete your card from your device. Once you receive your replacement card you can add your new card to the mobile wallet.

Once you receive your replacement card you’ll need to delete the expired card from your wallet and add your new card.

Yes, but be aware that message and data rates may apply, depending on your data plan, check with your carrier for details.

Refer to your device manufacturer’s website to see supported devices.