We currently offer Apple Pay as a mobile payment option. Additional options may be added at a later date.
Apple Pay allows you to pay for your purchases with your Apple equipped phone by holding the phone near a contactless reader at participating merchants. You can also use Apple equipped iPads to pay within certain apps.
Access the Settings app on your device, scroll down to Wallet & Apple Pay and then enter your cards by tapping "Add Credit or Debit Card." You can then use your camera to enter your card or type the information manually.
Apple Pay uses a graphical representation, not an exact replica of your card.
In the event your card detail cannot be captured by your phone through your camera, proceed with entering in all of the required fields manually. This will also process and add your card normally into Apple Pay.
The credit or debit card associated with your iTunes® account or the first card you add to the Wallet is your default card. To change your default card: 1. Go to Settings > Wallet & Apple Pay 2. Tap Default Card 3. Choose a new card
Yes. When you use Apple Pay, your card number isn’t stored on your phone or given to the merchant. A unique digital code is created specifically for that device. You still enjoy all the benefits of your credit or debit card, which includes our Zero Liability policy that protects you from unauthorized purchases.
Since Apple Pay doesn’t store your credit or debit card number on the device, you never reveal your name, card number or security code to merchants.
Adding your credit or debit cards to Apple Pay is your choice; you can add and remove cards when needed. To remove a card, go to Apple Pay, tap on the card, tap the "i", and then tap Remove Card.
You can use Apple Pay at thousands of merchant locations. Look for the contactless terminal logo and/or Apple Pay logo at participating merchants.
Yes. Apple Pay will work on contactless terminals for international payments.
Apple’s Find My iPhone website lets you suspend its ability to make payments. Or you can contact your credit union, who can suspend Apple Pay for your credit union card. In any case, without your finger print or card information, a thief should not be able to use your phone to make purchases.
Contact your credit union as soon as possible. Once you receive your replacement card you can add your new card to Apple Pay.
Once you receive your replacement card you’ll need to delete the expired card from your Wallet and add your new card.
The merchant can process the return like any other return. To see the last four digits used by Apple Pay, go to Wallet, tap the card, and tap "i" to find "device number." Some merchants may need to "see" the card. You would follow the same steps you used when making the purchase.
If you choose Debit, you will be required to enter your PIN, which some systems may not be able to process yet. Choosing Credit will give you the most consistent experience.
Neither DCECU nor Apple charge a fee for use of the Apple Pay service. Be aware that message and data rates may apply, depending on your data plan, check with your carrier for details.
More information, including information on using Apple Pay with the Apple Watch™, is available at apple.com/apple-pay/.
Still have questions? Contact us.