Visa® Perks, Protection, Payment Details

Perks

Free Travel Accident Insurance

So you like to travel? Use your DCECU Visa, and we’ve got you covered. Purchase tickets (air, land or sea) using our credit card, and you’re covered in the event of an accident or loss.

For full details, please see our Visa Travel Accident Disclosure.

Free Auto Rental Insurance

Take advantage of 24-hour vehicle rental coverage by using your DCECU Visa to rent your next vehicle. Enjoy peace of mind at no extra cost to you. Restrictions apply.

Fraud Protection

You work hard for what you have. DCECU and Visa work hard to protect it.

  • Visa Zero Liability Protection – Ensures you won’t have to pay for unauthorized purchases.
  • EMV, Chip-Enabled Technology – A more secure way to pay with a Visa Credit Card for purchases made in-store with retailers using EMV chip-enabled card readers. Watch the video.
  • Verified by Visa – Additional password protection at select merchants to help make sure you’re the only one who can use your card online. For more information, please see Verified by Visa.
  • 3-Digit Security Code – Adds even greater protection when shopping online or over the phone
  • ID Theft Assistance – Provides access to counseling services at no additional cost to help resolve any identity theft issues.
  • Fraud Monitoring – Transactions that occur on any DCECU Visa are monitored by Falcon, a fraud-monitoring service, free of charge.

For more information about Visa security, visit visa.com/security.

Reporting a Lost or Stolen Card

Do you believe your card has been lost or stolen? Call:

800.449.7728 Within the US
727.299.2449 From outside the US

Traveling?

Save yourself from a denied transaction by letting us know when and where via chat, phone, or secure message.

Although this is the best way to prevent delays while using your card, some activity may still raise an alert in our fraud monitoring system. Make sure that you have updated contact information on file if we need to verify a purchase.

No International Transaction Fees

If you’re travelling internationally, don’t forget you can use any DCECU Visa credit or debit card without having to pay a fee1 for international transactions. After all, who doesn’t like to save money – or have a little extra to spend?

Payment Information

Payment Mailing Address

DOW CHEMICAL EMPLOYEES’ CU
P.O. Box 37603
Philadelphia PA 19101-0603

2018 Statement Closing Date Calendar

Payments are due on the 16th of every month. (25 days after statement closing date)

Jan. 22, 2018 Feb. 19, 2018 Mar. 22, 2018 Apr. 20, 2018 May 22, 2018 Jun. 21, 2018
Jul. 22, 2018 Aug. 22, 2018 Sep. 21, 2018 Oct. 22, 2018 Nov. 21, 2018 Dec. 21, 2018
  1. A usage fee may be charged by Foreign ATM operators. Currency conversion rates are set by VISA and are subject to change. ↩︎