Introducing Biometrics!

Have you ever mistyped your password? We have too! That’s why we’re making mistyped passwords a thing of the past with Biometric Authentication!

Biometric Authentication is a process that uses biological characteristics - rather than a password - to verify your identity.

Our Mobile Banking app now offers fingerprint authentication at sign in for supported devices1.

Once you have updated your app, you should see a yellow fingerprint icon at the sign in screen if your device is supported.

If you don’t have a device that supports fingerprint authentication, don’t worry! Our team is continually exploring other options to expand our Biometric Authentication offerings.

Start today!

  1. Open your DCECU Mobile Banking app
  2. Sign in to your account
  3. Tap the Menu icon in the upper left-hand corner
  4. Tap “Settings” from the bottom of the menu
  5. Tap the fingerprint toggle switch
  6. You will be prompted to scan your fingerprint to verify your enrollment

For more information, check the FAQs.

  1. Fingerprint authentication is supported on Android™ (6.0 or newer with a built-in fingerprint scanner), iPhone® (5s or newer), iPad Air® (2nd gen or newer), iPad mini™ (3rd gen or newer), and iPad Pro™. ↩︎


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