Changes to Online and Mobile Banking

My fellow members:

This September, DCECU will be transitioning to a new Online Banking platform. This transition will result in a new and improved user experience with a consistent look and feel across all your devices, including your desktop computer.

In addition to an improved user experience, the new platform employs enhanced security that leverages industry standard 2-Step Verification. While our current security features for Online and Mobile Banking provide protection for unauthorized access to your account, 2-Step Verification will significantly improve the security of these applications by adding a verification step to the sign in process.

If you have not yet read our earlier message about 2-Step Verification, I highly encourage you to do so. This message from our Director of Security is not only helpful in better understanding upcoming changes that may affect you, but also contains more detail on the 2-Step Verification process.

We will be sharing more insight and capabilities of the new Online Banking platform with you in the coming weeks through a series of messages on our website, Facebook page, and Instagram.

As always, thank you for your membership with DCECU. We look forward to sharing more information about these exciting changes.

Regards,
Arthur C. Peters
Chief Operations Officer


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