Stay home – Stay safe. Alternatives to DCECU Drive-Thru Service

In an effort to ensure the health and safety of our members, employees and our community, the continued availability of the DCECU drive-thru service is being reviewed and assessed daily.

Due to current uncertainties surrounding COVID-19, we are strongly encouraging ALL members to utilize other DCECU services to meet their needs, should their traditional / preferred channel be unavailable. Here are some options for your consideration:

  1. Access your accounts via ATM. DCECU ATM daily cash withdrawal limits have been temporarily increased to $1,000 per day.
  2. Most DCECU services can be completed using our online/mobile/phone banking tools and are available 24/7.
  3. The DCECU Member Contact Center is available to assist you during regular business hours by calling (989) or (800) 835-7794. As an alternative, you can start a Conversation with us 24/7 through Online Banking or our Mobile App. For more information on any of these options and updates to our hours of operation, please visit www.dcecu.org.

How to use a DCECU ATM:

  1. Insert your DCECU debit or ATM card in the manner depicted on the ATM.
  2. Enter your PIN (personal identification number).
  3. Select the type of transaction you want to make, such as deposit or withdrawal.
  4. Follow the prompts to complete the transaction that you chose. For instance, if you want to make a deposit, identify whether you will deposit a check or cash.
  5. Complete any additional transactions.
  6. Retrieve your DCECU debit or ATM card and receipt.

All ABOUT ATMs

  • 24-hour banking, 7 days a week
  • 20 local DCECU ATMS
  • Surcharge-Free access to over 30,000 CO-OP Network ATMs in Michigan, throughout the U.S. or worldwide
  • At an ATM, you can:
    • Make deposits or withdrawals
    • Transfer funds
    • Inquire about your account balances
    • Make some* loan payments

*Members only


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