Lobby Services Available by Appointment Only

Due to the recent spike and current trending of COVID-19 cases both in Michigan and nationally, DCECU lobby access will continue to be available by appointment only. DCECU is doing its part to minimize traffic and exposure to prevent the further spread of COVID-19 in our community. We continue to expand the volume of available appointments to accommodate member needs until we can safely reopen our lobby for walk-in services.

To ensure the health and safety of our members, employees and community, DCECU lobby services will be available as follows:

Lobby Access: Appointments Only
Lobby Services Available: Most services*
Make an Appointment: Appointments can be scheduled online or by calling 800.835.7794.

DCECU thanks our members for taking the following actions to limit the spread of COVID-19 by:

  1. Limiting in-person transactions and office visits to minimize lobby traffic.

    • * All loan, credit card and mortgage loan applications will continue to be accepted online or by phone.
    • Drive-Thru and Member Contact Center are available during normal business hours to serve you.
    • Using self-service channels such as Online Banking, our Mobile App, credit/debit cards, and our extensive ATM network whenever possible to safely manage your accounts from a distance.
  2. Wearing a required face covering when entering our lobby for an appointment.

  3. Leaving your coin at home. Coin will not be accepted at this time via coin machines, lobby, or drive-thru.

DCECU continues to evaluate the most current government guidance and recommendations regarding COVID-19 while balancing the needs of our members for in-person services. Rest assured, we will reopen our lobby for walk-in service as soon as it is deemed safe to do so.

Thank you for your continued patience and support


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