Dow Chemical Employees’ Credit Union


Mortgage Loans

Mortgage Servicing Dispute Escalation Process

Please contact us by either phone or email and we will get back to you within three business days.

  • Phone: (800) 835-7794
    • Ask for the Vice President of Lending, the Morgage Loan Manager, or the Loss Prevention Manager.
  • Email: Click here to use our Email contact form.
    • Make sure to select 'Mortgage Loan Services' under 'Send To' and title the subject of your message with 'Dispute Escalation'.