back to topAttention iOS Users: Action Required
February 25, 2014
Apple has released a new iOS update that contains a fix for a major security flaw. This flaw allows an attacker to intercept, read, or modify transmitted data, provided the attacker has control over the Wi-Fi or cellular network used by the vulnerable device.
If you have not done so already, please download and install iOS 7.0.6. If you're using iOS 6, download and install 6.1.6.
Tap Settings > General > Software Update > Download and Install.
You must be connected to a Wi-Fi network in order to download and install the update.
Additional details from Apple are available at support.apple.com/kb/HT6147
back to topPending VISA® Check Card Transactions now available in Mobile Banking!
February 12, 2014
To help you better manage your finances, we are have added a new feature in Mobile Banking – Pending VISA Check Card Transactions! Authorized DCECU VISA Check Card transactions on hold (not yet posted to your account) will now appear at the beginning of your transaction history with the label “PENDING.”
What is a pending transaction?
When you conduct a signature-based transaction using your VISA Check Card, the money is immediately deducted from your available balance and appears as a pending transaction. In most instances, pending transactions will post to your account within a few days.
If you have questions about a pending transaction, please contact the Credit Union at (989) 835-7794 or (800) 835-7794.
back to topHOT TOPIC: The Leading Edge is Now Bi-monthly
January, 31 2014
We all suffer from information overload – too many fliers in our mailboxes and emails in our inboxes. In order to balance the needs of our members with respect for their time and resources, we will now publish our newsletter bi-monthly. Of course, you can always contact us at (989) 835-7794 or (800) 835-7794 or visit us online for information on products, services, upcoming events and more at www.dcecu.org.
back to topGet instant access to your 2013 tax documents with DCECU’s free Documents service
January, 23 2014
Why wait by the mailbox for your tax statements from the credit union when you can have immediate access to them? How? Simple! Sign up for electronic tax statements! Even if you have already received your tax documents, enroll now and have instant access to the ones we already mailed!
Enroll by clicking the “Documents” tab in Online Banking, click the “Delivery Options” link and use the radio buttons to change the delivery option for tax statements from “Paper” to “Electronic.” Once you sign up for electronic tax statements, your tax documents will be available immediately. You can then view, download and print your tax statements.
In fact, you can receive most of your DCECU statements, notices, disclosures and agreements online in an electronic format instead of paper by signing up for DCECU’s free documents service. It’s free, fast, safe, simple and green!
back to topCredit Card Balance transfers 5% off standard rates now through March 21
January 22, 2014
Stock up on savings this winter. Transfer your balance to our low rate VISA® and save.
We’re always looking for ways to help our members save and this year we’re committed to helping you tackle your holiday or other debt. That’s why we’re offering a low promotional rate on balance transfers for the life of the transfer to help you consolidate your monthly payments. By transferring your balances from higher-rate cards or loans to our VISA® credit card you not only save money, but also have some extra funds to pay off your debt even sooner.
Transfer your balance and start saving today! To get started, call the credit union at (800) 835-7794 or (989) 835-7794, stop by the credit union, or click here.
Hurry, offer ends March 21!
Rates for balance transfers after March 21, 2014 will return to standard card rates of 9.90% APR* for Platinum cards, 12.00% APR* for Gold cards, and 13.92% APR* for Classic cards. The VISA® balance transfer promotional rate is not available for transferring existing DCECU credit card or loan balances and does not apply to purchases or cash advances.
*APR=Annual Percentage Rate.
back to topThe Dow Saves Home Energy Loan helps you save energy and be more comfortable in your home!
January 8, 2014
Dow Chemical Employees’ Credit Union has partnered with Michigan Saves and is making saving energy at home, easy, affordable, and smart!
There's no room for guesswork when it comes to improving your home's energy efficiency. There are simply too many features, details and conditions to identify and evaluate. That’s why we’re here to assist as you take control of your energy costs by making easy, affordable financing available to make your house an efficient home.
The path to an energy efficient home is simple:
- Work with Dr. Energy Saver (1-888-635-6751), a Michigan Saves authorized contractor, to schedule a home inspection and receive an estimate on qualifying energy improvements.
- Complete the loan application and get a decision within minutes.
- Once the loan is approved, Dr. Energy Saver will make the energy improvements and is paid. Afterward, you'll sign a Certificate of Completion indicating the improvements were done to your satisfaction, and complete the loan paperwork with the credit union. We'll send the payment to Dr. Energy Saver.
Dow Saves Home Energy Loan Details:
|Loan type||Personal loan|
|Eligible Improvements||Energy-saving improvements pre-qualified by Michigan Saves and completed by an approved contractor or those recommended and completed through Dr. Energy Saver's home energy checkup.|
|Loan amount||Up to $20,000|
|Loan term||Up to 120 months*|
|Loan rate||As low as 4.24% APR**|
|Eligible properties||Owner-occupied, primary residence, single-family home located in Michigan|
Other restrictions apply.
Many home energy problems don't just waste energy and force you to spend money. Home energy problems may also pose health risks and diminish the value of your home.
Turning an energy-wasting home into an energy miser will put money in your pocket that would otherwise go to utility expenses. Improving energy efficiency will go a long way towards improving a home's "green" value by helping reduce harmful greenhouse gas emissions.
For more information about the Dow Saves Home Energy Loan Program, please contact DCECU’s Consumer Loan Department at (989) 835-7794 or (800) 835-7794.
* Example - A $10,000 Home Energy Loan for a term of 120 months with a 4.24% APR, the approximate monthly payment will be $102.40.
** Annual Percentage Rate
back to topGet your loans faster – DCECU now utilizes electronic signatures!
January 7, 2014
Say goodbye to faxes, notaries, and making extra trips into the credit union because we've made closing a loan easier and more convenient! DCECU now offers members the option of signing their auto and unsecured loan applications electronically, making it easier and faster for loans to be funded.
Via a secure email, you will receive, sign, and send loan documents electronically using a PC, laptop or mobile device.* After approval, you will be provided with a unique access code for each set of documents you receive and step-by-step instructions for how to complete, sign, and return the documents electronically. Once you sign for your loan, the credit union will be notified and we'll fund your loan in minutes, not days! It doesn’t get much easier than that!
For more information, please call the Consumer Loan Department at (989) 835-7794 or (800) 835-7794.
*Internet access required.
back to topDCECU Can Help You Buy Your First Home
June 3, 2012
If you’re looking to buy your ﬁrst home, DCECU can help. DCECU’s mortgage options include:
Conventional Fixed Rate First Mortgage
- Offers the same monthly payment and interest rate throughout the life of the loan
- Available for 10, 15, 20, 25 or 30 years
Balloon First Mortgage
- Payment and interest rate would remain the same during the balloon term (5 or 7 years)
- At balloon maturity, you may be eligible to roll the current balance into an available balloon mortgage through DCECU with no closing costs
- Loan amounts available above $417,000 up to $750,000
For information, stop by, call our Mortgage Department at (989) 835-7794 or (800) 835-7794 or visit www.dcecu.org.
back to topTips for ATM Use (Part 3)
June 1, 2012
In the past two issues, we have shared tips on how to best choose an ATM and the most effective and safest ways to use ATMs. In our final installment of "Tips for ATM use," you’ll learn about how to manage your ATM use.
Memorize your PIN, and do not write it down anywhere.
NEVER disclose your PIN to anyone – not even family members, credit union staff or police.
Do not use obvious and guessable numbers for your PIN, such as your date of birth.
Change your PIN periodically. If you think your PIN may have been compromised, change it immediately.
Regularly check your account balance and bank statements, and immediately report any discrepancies to your financial institution.
Please note that you should show the same precautionary care when using your card(s) at a point-of-sale PIN-pad terminal in a retail environment or at a restaurant, when conducting transactions online or by telephone, or when writing checks.
back to topTips for ATM Use (Part 2)
May 8, 2012
Be especially cautious when strangers offer to help you at an ATM, even if your card is stuck or if you are experiencing difficulty with the transaction. You should not allow anyone to distract you while you are at the ATM.
Check that other individuals in the line keep an acceptable distance from you. Be on the lookout for individuals who might be watching you enter your PIN.
Stand close to the ATM and shield the keypad with your hand when keying in your PIN. You also may wish to use the knuckle of your middle finger to key in the PIN.
Follow the instructions on the display screen (e.g., do not key in your PIN until the ATM requests you to do so).
If you feel the ATM is not working normally, press the “Cancel” key, withdraw your card and proceed to another ATM, reporting the matter to DCECU as soon as possible.
Never force your card into the card slot.
Keep your printed transaction record so you can compare your ATM receipts to your monthly statement.
If your card gets jammed, retained or lost, or if you are interfered with at an ATM, report this immediately to the financial institution and/or police.
Do not be in a hurry during the transaction, and carefully secure your card and cash in your wallet, handbag or pocket before leaving the ATM.
back to topTips for ATM Use (Part 1)
April 9, 2012
Where possible, use ATMs with which you are most familiar. Alternatively, choose well-lit, well-placed ATMs where you feel comfortable.
Scan the whole ATM area before you approach it. Avoid using the ATM altogether if there are any suspicious-looking individuals around or if it looks too isolated or unsafe.
Avoid opening your purse, bag or wallet while in the line for the ATM. Have your card ready in your hand before you approach the ATM.
Notice if anything looks unusual or suspicious about the ATM, indicating it might have been altered. If the ATM appears to have any attachments to the card slot or key pad, do not use it. Check for unusual instructions on the display screen and for suspicious blank screens. If you suspect that the ATM has been interfered with, proceed to another ATM and inform the financial institution.
Avoid ATMs that have messages or signs fixed to them indicating that the screen directions have been changed, especially if the message is posted over the card reader. ATM owners will not put up messages directing you to specific ATMs, nor will they direct you to use an ATM that has been altered.