Dow Chemical Employees’ Credit Union

 
 

back to topVisa Debit Card - Possible compromise

May 1, 2015

Dow Chemical Employees’ Credit Union has been notified by our Visa® Debit Card processor of a possible compromise. Visa does not disclose the name of the merchant/processor that may have been compromised. Our internal cardholder database was not affected.

If at any point we identify cards that were exposed, you’ll receive a communication from us and a new debit card. And as a reminder, DCECU’s debit card is backed by Visa’s zero percent liability for confirmed fraud.

back to topThinking of Purchasing a Home? Let Us Help.

April 21, 2015

When it comes to buying a home there are many financing options available, but it can be difficult to determine which one is right for you. We can help.

Consider DCECU’s mortgage loans which offer low rates and low down payments. We offer a variety of mortgage options, including the Conventional Fixed Rate First Mortgage, Balloon First Mortgage and Jumbo Mortgage. Additionally, many of our mortgage loans qualify for the potential year-end Member Giveback and Loan Interest Rebate.1

Eligible Property Types for All Mortgages and Equities

Owner occupied principal residence and second residence properties2 located in the state of Michigan; must be developed and non-agricultural use.

Conventional Fixed Rate First Mortgage

Our Conventional Fixed Rate First Mortgage is a great option for many members. This loan offers the same monthly payment and interest rate throughout the life of the loan.

Balloon First Mortgage

If you don’t intend to stay in a home for a long period of time, consider the Balloon First Mortgage. The Balloon First Mortgage allows you to make a lower monthly payment while building equity in your home. While your payment and interest rate would remain the same during the balloon term, the remaining balance would need to be paid off or refinanced at the end of the term. At balloon maturity, you may be eligible to roll the current balance into an available balloon mortgage through DCECU with no closing costs.

Jumbo Mortgage

If your mortgage loan amount exceeds the conventional limit, we offer a Jumbo Mortgage. Loan amounts are available up to $1,000,000.

Unlock the purchasing power of your home with DCECU’s “Prime Home Equity” Line-of-Credit or our Single Advance Home Equity Loan.

Whether you are planning some home improvements, looking to consolidate debt, finance a college education, purchase a vehicle or cover other expenses, take advantage of our great Home Equity Loans!

Single Advance Home Equity Loan

Our Single Advance Home Equity Loan allows you to borrow a lump sum amount based on the value of the equity in your home. This loan has a fixed term and is ideal for members that have a particular project or purchase in mind, and therefore know the exact amount they need to borrow. Loan amounts are available up to $250,0003.

“Prime Home Equity” Line-of-Credit

The “Prime Home Equity” Line-of-Credit Loan lets members keep an open line-of-credit for 10 years so you can tackle projects now and into the future.

To learn more, stop by or call our Mortgage Department at 989.835.7794 or 800.835.7794 or visit www.dcecu.org. Click “Mortgage Loans” on our website to apply now.

  1. Please note that while year-end rebates and rewards occur with great regularity, this credit union benefit is not guaranteed.
  2. Does not include income properties
  3. Some limitations apply.

back to topPlanning a Trip Abroad?

April 20, 2015

Take advantage of our Foreign Currency Services

Members have the option to order foreign currency and have it delivered to their home.

This service provides access to the same currency that is available by ordering in-branch. You can schedule delivery as soon as next day or as far out as 21 days (with shipping fees ranging from $10 – $12).

You can access this new feature here.

Please note: this option’s terms, limits and rates are set differently from in-branch transactions.

If you have questions, please call us at 989.835.7794 or 800.835.7794!

back to topDCECU Electronic Services: Secure, Convenient and Environmentally Friendly

April 19, 2015

DCECU makes it easy to handle your finances from home, work or wherever you are…whenever you want.

We offer a full range of electronic services that are secure, convenient and environmentally friendly. Go paperless and save yourself the gas money or postage by taking advantage of these programs:

  • Online Banking – DCECU Online Banking is a secure and convenient way to manage your account online 24 hours a day, 7 days a week. Signing up for Online Banking is easy; you can find a “Register” link within the login box on the DCECU home page. Once registered, you can view balances, transfer funds, make loan payments, view cleared checks and more.

  • Mobile Banking – This service gives you instant connectivity to your accounts anytime, anywhere on your mobile device and is available to all Online Banking users. As a Mobile Banking user, you can view account lists and balances, view transaction history, pay bills to existing payees, and much more. Users can also take advantage of Mobile Check Deposit.

  • Bill Pay – With Bill Pay, you can schedule payments to anyone in the U.S., making payments to credit card and utility companies or even the newspaper carrier easier.

Let us help you stay organized and go paperless this year. Members can register for these electronic services within Online Banking or get more information by visiting our eServices page.

Go Paperless!

You can manage how you receive communications from DCECU through your Online Banking account. Choose to receive statements, tax forms and other communications electronically by signing in to your account and clicking on the Documents tab.

back to topIntroducing Automated Assistant Jill
from Falcon Card Member Security!

March 26, 2015

Automated Fraud Protection for Your DCECU ATM and VISA® Check Card

At DCECU, we make the security of your financial information one of our top priorities. No matter how diligent you may be with your financial records and transactions, fraud can unfortunately happen anywhere and to anyone.

Introducing automated assistant Jill – a powerful and free new feature for your DCECU ATM and VISA Check Card! A part of the Falcon fraud detection service, which monitors DCECU debit and credit card activity to help identify and prevent fraudulent transactions, Jill is a state-of-the-art automated assistant to help members review transactions and confirm their spending activity on DCECU ATM and VISA Check Cards.

If you receive a notification call from Jill, please work with the automated assistant to answer questions regarding recent card activity. If suspicious transactions are identified as fraudulent, calls will be transferred to a support team member at Falcon Card Member Security to help you take the necessary precautions to protect your ATM and VISA Check Card and related accounts. If the recent activity is legitimate, you will be able to close the case using your touch-tone phone. Please note that a member of the Falcon Card Member Security team is available 24 hours-a-day, 7 days-a-week, should you need assistance from a live agent. To contact the Falcon Card Member Security team from within the United States, call 888.241.2440, or outside of the United States, call 909.941.1034.

Questions? Please call us at 989.835.7794 or 800.835.7794.

back to topDCECU Makes it Easier to Do Business with Us

March 24, 2015

You talked. We listened.

Many members expressed concern regarding the inconvenience of limitations placed on certain withdrawals from share/savings accounts each month. In response, DCECU found a cost-effective and compliant solution to address this issue.

On March 17, 2015, we implemented a regulatory accounting change which will allow members to complete transactions more freely from their share (savings) accounts each month. The monthly limit of six overdrafts from savings to checking for certain preauthorized or electronic transfers from savings is no longer applicable. This change applies to all prime share and secondary share account types. Members will see this change reflected on their Account Summary screen in online banking as follows:

In the spirit of our service promise to ‘make it EASY for you to do business with DCECU,’ we are pleased to offer this new feature. For questions, stop by or call us at 989.835.7794 or 800.835.7794.

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Online Banking

After logging in, go to
"Loans" and click
"Consumer Loan Request"